01
Observe
Document movement, pauses, interactions, sensory conditions, and points of friction.
HSQ Audit
A five-part review that shows how a place makes people feel and what the team can improve.
Request an HSQ AuditOne framework. Place-specific indicators. Clearer priorities.
The audit is a decision tool, not a badge. It helps development, design, and operations teams see the same problems and agree on what matters next.
01
Document movement, pauses, interactions, sensory conditions, and points of friction.
02
Read those observations through Nature's, Belongingness, Reward, Barriers, and Safety.
03
Identify the decisions with the greatest value for people, project goals, and the current design stage.
04
Translate findings into recommendations for planning, amenities, materials, operations, and future briefs.
The framework stays stable while the questions respond to the people, routines, risks, and commercial goals of each place.
Homes, sales galleries, clubhouses, common areas, and amenity strategies.
See the sector lensArrival, rooms, public areas, restoration, service moments, and quiet zones.
See the sector lensDignity, legibility, independence, belonging, safety, and family confidence.
See the sector lensFocus, acoustics, collaboration, comfort, recovery, and team identity.
See the sector lensIt is a structured review of how a place supports emotional wellbeing across five pillars. The process identifies strengths, friction, and practical design priorities.
It can support feasibility, concept design, design development, an existing-space review, or a repositioning brief.
No. The score provides a shared reference, while the main value is the evidence, priorities, and recommendations behind it.
The five pillars stay consistent. The indicators change for homes, hotels, workplaces, senior living communities, sales galleries, and clubhouses.
Share the project stage, place type, and the decisions your team is facing.